Privacy Policy
This Privacy Policy describes how personal data of users is collected, used, stored, and protected on the website gaiholding.com.ge (hereinafter referred to as the “Website”).
By using the Website, you agree to the terms of this Privacy Policy.
1. General Provisions
1.1. The owner of the Website is Gaiholding, a company located in Georgia.
1.2. The Website is an international platform providing language education services.
1.3. The Website administration respects users’ right to privacy and processes personal data in accordance with applicable laws, including international data protection standards and, where applicable, the GDPR.
2. Personal Data We Collect
We may collect the following categories of personal data:
2.1. Data Provided Directly by the User
- Name
- Email address
- Phone number
- Information submitted via contact forms
- User registration data
- Order and payment-related information
2.2. Automatically Collected Data
- IP address
- Cookies
- Browser and device information
- Website usage data
- Traffic source and interaction data
3. Purposes of Personal Data Processing
Personal data is processed for the following purposes:
- Providing language learning services
- Calculating course prices using the course calculator
- Processing orders and payments
- User registration and account management
- Responding to inquiries and contact form submissions
- Communicating with users regarding services and updates
- Sending informational and marketing emails (with user consent)
- Analyzing and improving the Website’s performance
- Complying with legal obligations
4. Cookies
4.1. The Website uses cookies to ensure proper operation, perform analytics, and improve user experience.
4.2. Cookies may be used to:
- remember user preferences;
- analyze website traffic;
- improve functionality and content.
4.3. Users may disable cookies in their browser settings; however, some Website features may not function properly as a result.
5. Third-Party Services
The Website uses third-party services that may process user data, including:
- Google Analytics — website traffic and user behavior analysis;
- Yandex.Metrica — analytics and performance tracking;
- Ninja Forms — processing contact and inquiry forms;
- Payment service providers — processing online payments;
- Email marketing services — sending newsletters and service-related messages.
Each third-party service operates in accordance with its own privacy policy.
6. Disclosure of Personal Data
6.1. The Website administration does not sell or share personal data with third parties, except in the following cases:
- when necessary to provide services or fulfill a contract;
- to process payments;
- to comply with legal requirements;
- when using third-party services described in this Policy.
7. Data Storage and Security
7.1. Personal data is stored only for as long as necessary to achieve the purposes described in this Policy.
7.2. The Website administration applies reasonable technical and organizational measures to protect personal data from:
- unauthorized access;
- loss;
- alteration;
- disclosure.
8. User Rights
Users have the right to:
- access their personal data;
- request correction or deletion of their data;
- withdraw consent to data processing;
- opt out of marketing communications;
- file a complaint with a supervisory authority if their rights are violated.
9. International Data Processing
As the Website operates internationally, user data may be processed outside the user’s country of residence, in compliance with applicable data protection laws.
10. Contact Information
For any questions related to personal data processing, users may contact the Website owner:
Company: Gaiholding
Website: https://gaiholding.com.ge
Phone: (+995) 551 98 20 10
Email:
- info@gaiholding.com.ge
- gaskurava@yahoo.com
Address:
1 Koka Kldiashvili Street,
Tbilisi, Georgia
11. Changes to This Privacy Policy
The Website administration reserves the right to update this Privacy Policy at any time. The current version will always be available on the Website.